Write to us about mistakes on the site, licence or offer changes, review requests and feedback. We are not a bookmaker, so we cannot access your betting account, move money or settle a bet. For those, the routes are in the table below.
How to reach us
Email: [contact email to be added]
We aim to reply within a few working days. Reports of errors on the site get priority.
01 Who to contact for what
| Your problem | Contact first | If it is not solved |
|---|---|---|
| A wrong fact on BetAdvisor.ng | Us, through this page | - |
| Withdrawal delayed or refused | The bookmaker's support, in writing | The regulator named in the bookmaker's licence, for example the Lagos State Lotteries and Gaming Authority |
| Bet settled wrongly | The bookmaker's support, with the bet ID | The bookmaker's licensing regulator |
| Account blocked or KYC problem | The bookmaker's support | The licensing regulator |
| Someone using our name to sell tips | Us, with a screenshot | Report the account on the platform where you saw it |
| Worried about your betting | See responsible gambling | - |
02 What to write to us about
Something is wrong or out of date
Include the page address, what is wrong and where you saw the current version: the operator's promotions page, help centre, app store listing or a regulator's register.
A licence changed
A bookmaker got a new licence, lost one or closed. Send the register entry or the operator's notice and we will update our records.
Cover a site we do not
Tell us the brand and what matters to you, such as withdrawals, live betting or a light app. We add brands only once a Nigerian licence can be traced.
Tips, tools and guides
For feedback on a prediction, name the match and market. Ideas for tools or guides are welcome; many of our pages started as reader questions.
03 What we cannot help with
We cannot see or change your betting account, reverse bets, process deposits or withdrawals, or contact a bookmaker on your behalf. Never send us passwords, OTP codes, card numbers or BVN details; we will never ask for them.
04 Beware of impersonation
BetAdvisor.ng does not run Telegram or WhatsApp tipping groups, does not sell booking codes and never asks readers for money. Anyone using our name to sell tips, codes or predictor apps is not connected to us. If you see one, send us a screenshot so we can warn other readers.
05 Operators and partners
Licensed operators and agencies can contact us about listings and data corrections. Commercial arrangements never change ratings or reviews, as explained in our affiliate disclosure and on how we rate betting sites.
If you are worried about your own betting or someone else's, our responsible gambling page has practical steps you can take straight away.
Frequently asked questions
Can BetAdvisor.ng help with my withdrawal?
No. We are not a bookmaker and cannot access your account. Contact the bookmaker's support in writing, then the regulator named in its licence if the problem is not solved.
Who regulates betting complaints in Nigeria?
The regulator named in the bookmaker's licence, usually the Lagos State Lotteries and Gaming Authority for Lagos-licensed sites, or the FCT office or another state board.
How fast do you reply?
We aim to reply within a few working days. Reports of errors on the site get priority.
Do you have a Telegram or WhatsApp group?
No. We do not run tipping groups and never ask readers for money. Anyone using our name for that is not connected to us.
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